Fair terms for
a fair day's work.

1. Who you are contracting with

STANDR is operated by Luke Holdsworth, a sole trader trading as STANDR ("we", "us", "the seller"). By creating an account or continuing to use the service, you agree to these terms and enter a contract with Luke Holdsworth trading as STANDR.

If you use STANDR on behalf of a company, you confirm you have authority to bind that company to these terms.

2. The service

STANDR is an operational system for scaffolding contractors. It holds your contracts, scaffold register, weekly planning, inspections, workforce, materials and commercial records in one place.

We grant you a limited, non-exclusive, non-transferable right to use the service for your business, within the plan you subscribe to. We may improve or change the service over time; if a change is significant, we will tell you before it takes effect.

3. Accounts and acceptable use

Each person signs in with their own account. You are responsible for keeping your credentials confidential, for all activity under your accounts, and for providing accurate information and keeping it up to date. Tell us promptly if you believe an account has been compromised.

You must not misuse the service. That includes: unlawful use; fraud or spam; infringing anyone's intellectual property; attempting to access another company's data; disrupting, probing or scanning the platform; introducing malware; scraping the service; reselling or redistributing access without our agreement; or attempting to reverse engineer or circumvent technical limits.

4. Intellectual property

We retain all ownership of the service and its intellectual property — the software, documentation, and the STANDR brand. Nothing in these terms transfers any of that to you.

Your company's records — customers, scaffolds, inspections, quotes, invoices and everything else you enter — belong to you. You grant us a limited licence to host and process that content solely to provide the service. Each company's data is isolated from every other.

5. Payments, billing and refunds

STANDR is billed per company, monthly or annually, as set out on our pricing page. Subscriptions renew automatically until cancelled, and access continues while your subscription is active and paid.

Subscriptions are sold by Luke Holdsworth trading as STANDR. Card payments are processed securely by our payment processor, Stripe; we never see or store your full card details.

You can update your payment method, download invoices and cancel at any time from your billing settings. Our refund policy is published at standr.co.uk/refunds.

6. Availability, warranties and liability

We work hard to keep STANDR available and your records accurate, but we do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law, the service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, we are not liable for indirect, consequential or special damages — including loss of profits, turnover, data or goodwill. Our total aggregate liability to you is capped at the fees you paid in the 12 months before the claim arose. Nothing in these terms excludes liability for fraud, or for death or personal injury caused by negligence, or any liability that cannot be excluded by law.

STANDR helps you keep records; it does not replace your professional judgement on site safety or compliance.

7. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations — after telling you where practical.

You may cancel your subscription at any time through the customer portal. When your access ends, we will make your data available to you for a reasonable period before deletion.

8. General

These terms are the default basis on which STANDR is used. If we sign a separate contract with your company, that contract takes precedence where it conflicts.

You may not assign these terms without our consent. We may assign them in connection with a merger, acquisition or sale of the business. We are not liable for delays or failures caused by events beyond our reasonable control.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. We may update these terms from time to time; the current version is always published on this page.

9. Contact

Questions about these terms: contact us via the in-app Help button or at standr.co.uk.